Founded in 2003, Turn-Key Solutions (TKS) has become a prominent system integrator specializing in robotic automation. Scott Etzel, who took full ownership six years ago, has since led the company through a period of rapid “hockey stick” growth, expanding its operations across the United States, Mexico, Brazil, and Germany, with an impressive year-over-year growth rate of 25%. TKS provides comprehensive, 360-degree service to its customers, fostering long-term relationships built on trust and reliability.
Turn-Key Solutions’ approach enables them to manage mechanical engineering, electrical engineering, robot programming, HMI, machining, painting, welding, and assembly — all in-house. This comprehensive service offering has set them apart in a competitive industry.
The challenge
One of TKS’ recent projects involved designing an automated storage and retrieval system for a customer. The application required two robots to process parts, with the need to move products vertically up to 30 feet and horizontally over 60 feet, demanding long strokes and high dynamic performance in a continuous operation. Additionally, the system needed to accommodate loads of up to 136 kg.
The project demanded not only reliable equipment that could endure such a heavy-duty schedule but also precise accuracy at 1.5 mm and speed.
Faced with this challenge, Turn-Key Solutions had to decide whether to build a custom solution in-house or purchase a pre-existing product that would meet their needs. After carefully evaluating the options, they recognized the complexity of the task and the need for a reliable, high-performance actuator.
The solution: Rollon® ROBOT 220 Actuators
Turn-Key Solutions partnered with Rollon to find the right solution. The ROBOT 220 belt-driven actuator was ideally suited to meet the project’s demands. Its ability to handle long-stroke, high-dynamic applications with a load capacity suitable for the 136 kg pallets made it the ideal choice for this application. Rollon’s ROBOT 220 actuator proved ideal for the vertical lift, meeting the required performance under continuous, high-frequency usage.
Rollon’s ROBOT belt-driven actuator.
The collaboration between Turn-Key Solutions and Rollon has been ongoing for four years, and Rollon’s products have played a critical role in helping TKS provide high-quality, reliable solutions to their customers.
“Our core business is robotic automation, covering areas like material handling, assembly, welding systems, and machine tending. Essentially, if it involves robotics, we provide a solution. We offer fully integrated, turn-key solutions to our customers. Some come to us with a specific problem, and we collaborate to find the best answer. Others know exactly what they need, and we work to deliver that while adding our own innovative touch to stand out from the competition. This is where using a product like Rollon gives us an edge — the quality and proven history of their solutions make a real difference”, says Etzel.
Results and benefits
The ROBOT 220 actuators enabled Turn-Key Solutions to successfully provide an automated storage and retrieval system, ensuring smooth, dynamic part movement while meeting the application’s demanding performance requirements in terms of speed, load capacity and accuracy.
The construction phase of the automated storage and retrieval system, equipped with Rollon’s ROBOT actuators.
The partnership with Rollon extends beyond just products: it is also about support. For Etzel, service and support are in fact crucial.
“We’ve expanded our offerings significantly and pride ourselves on providing a complete, 360-degree service. Our team stays on-site and doesn’t leave until everything is running perfectly, and the customer is completely satisfied. Our relationships are built on trust—we have clients that we’ve worked with for over 20 years. Once we partner with a company, we maintain that connection, growing with them over time. Our business thrives on organic growth, which is why offering excellent support and services is critical. We have the expertise internally, and the people who have solved similar challenges before are still here to do it again,” explains Etzel.
“That’s where Rollon stands out — they provide the support we need, going the extra mile. In fact, it’s not just about us: it’s about our suppliers supporting us so we can, in turn, support our customers. This kind of partnership is crucial, and it’s something I really appreciate about the entire Rollon team.”
“Many of our customers now specifically request Rollon products. These are major clients, and that speaks volumes about the quality of Rollon’s solutions and the exceptional service their team delivers”, concludes Etzel.
Conclusion
Turn-Key Solutions’ success in delivering comprehensive, turn-key robotic automation solutions is fueled by strategic relationships, like the one with Rollon. The use of Rollon’s ROBOT 220 actuators helped overcome complex automation challenges, ensuring precision and performance while providing the service and support necessary for long-term success. As TKS continues to expand, Rollon remains a trusted partner, with new projects on the horizon that will feature Rollon products, further strengthening TKS’ ability to deliver top tier automation solutions.
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